Airbnb Privacy Policy

Airbnb collects personal data including Contact Information, Identity Information, Payment Transaction Information, but their practices are within typical industry norms. Our analysis found 4 items worth your attention. They are not unusually invasive, but you should be aware of what you're agreeing to.

Airbnb collects the following types of data: Contact Information (They collect your name, phone number, address, email, date of birth, and profile photo.); Identity Information (They may ask for your government ID, passport, national ID, tax ID, driving license, or a selfie for verification.); Payment Transaction Information (They collect your payment account, credit card, bank account, PayPal email, and transaction details.); Insurance Information (They collect your name, address, date of birth, email, contact number, trip details, and business insurance if you are a Host.); License Information (If you are a Host, they may collect your business licenses and permits.); Online Profiles and Experience (If you are a Host, they may ask for your online profiles, website, social media, and professional experience.); Background Screening Information (They may collect information from background checks if you are a Host or Guest.); Additional Profile Information (You can choose to provide your gender, preferred languages, city, personal description, hometown, and education.); Information About Others (You can provide payment or contact information for others, like co-travelers.); Biometric Information (They may collect facial recognition data from photos and IDs you submit, with your consent.); Communications Information (They collect details from your emails, calls, messages, and texts on their platform, including recordings and transcripts.); User-Generated Content (They collect any photos, videos, and reviews you provide.); Support Information (They collect call recordings, chat information, and messages when you contact customer support.); Business Information (They collect your registered business name, address, website, phone, email, and tax ID if you are a business.); Preferences and Requirements (They collect your personal preferences or requirements for your listing, including health information if you share it.); Community Network Information (If you are a Host in their community network, they collect your profile, posts, reactions, and messages.); Geolocation Information (They collect your precise or approximate location from your IP address or device GPS, even when the app is not in use if enabled.); Usage Information (They collect your searches, bookings, access times, viewed pages, and interactions on the platform.); Device Information (They collect your device and advertising identifiers, hardware, software, and crash data.); Third-Party Application Information (If you link third-party services like Google or Facebook, they collect registration, friends list, and profile information.); Referral Information (If someone invites you to Airbnb, they can submit your personal information.); Complaint Information (If someone complains about you, they may receive information related to the complaint.); Financial Institution Information (If you pay with a bank account, they may receive bank account details and balance.); Flexible Payment Plan Information (If you use an installment plan, they may receive payment schedules and actual payments from the provider.); Building Management Information (They may receive your data from building management to facilitate programs.); Publicly Available Information (They may collect information about you from public sources like your website or social media.).

Our analysis rates Airbnb as MEDIUM RISK with 4 concerns. It is relatively safe to use, but there are some clauses you should be aware of. See the full analysis below for details.